FAQ

Frequently Asked Questions

How long does shipping take?

Orders are usually delivered within 1-3 business days, depending on your location.

Do you offer Cash on Delivery (COD)?

Yes, Cash on Delivery is available in selected areas across the Philippines.

How can I track my order?

Once your order has been shipped, you will receive a tracking number via email or SMS.

Can I cancel my order?

Please contact us as soon as possible. Orders that have already been processed or shipped may not be eligible for cancellation.

What if I receive a damaged or incorrect item?

Please contact us within 7 days of receiving your order and provide photos or videos of the issue. We will review your request and assist accordingly.

What payment methods do you accept?

We accept Cash on Delivery (COD) and other payment methods available at checkout.

How can I contact customer support?

You can reach us at support@yourstore.com.